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NMSRDTM - The National Mortgage Servicer's Reference DirectoryTM

TABLE OF CONTENTS (28th ed.)







CH 1: STATE SUMMARIES
CH 2: LOAN SATISFACTION AND RECONVEYANCE REQUIREMENTS
CH 3: BANKRUPTCY
CH 4: DEFICIENCY RECOVERY
CH 5: FAIR CREDIT REPORTING ACT
CH 6: FAIR DEBT COLLECTION PRACTICES
CH 7: SERVICEMEMBER'S CIVIL RELIEF ACT
CH 8: FANNIE MAE
CH 9: FREDDIE MAC
CH 10: HUD INSURED LOANS
CH 11: USDA - RURAL DEVELOPMENT
CH 12: VETERANS ADMINISTRATION
CH 13: PRIVATE MORTGAGE INSURANCE

CH 1: STATE SUMMARIES [and STATE STATUTES]

Chapter One of this publication addresses myriad mortgage loan management and servicing topics, state-by-state, in a summary (narrative) section and also in a statute (list) section. Examples of servicing topics covered are provided below.
In the Summary Section - The newest topic added is "Pre-Foreclosure Notices and Other Requirements."
   • Assignments
   • Breach Letter Requirements
   • Condemnation
   • Death of an Owner/Borrower
   • Deed-in-Lieu of Foreclosure
   • Deficiency Judgment after Sale
   • Documents needed to Initiate Foreclosure
   • Eviction Synopsis
   • Forbearance Agreements
   • Foreclosure Synopsis
   • Foreclosure Timelines – one for each state, following the state's narrative
   • Judicial Foreclosure
   • Mediation
   • Nonjudicial Foreclosure
   • Possession after Foreclosure
   • Postponement of Sale
   • Post-Sale/Conveyance After Foreclosure
   • Pre-Foreclosure Notices & Other Requirements
   • Publication Requirements
   • Recoverable (or Reimbursable) Fees and Costs
   • Re-conveyance
   • Redemption
   • Reinstatement
   • Sale Continuances
   • Sale Rescission
   • Statutes of Limitations on Foreclosure Actions
   • Substitutions of Trustee
In the Statutes Section - The newest topic added is "Tenant Protections."
   • Abusive Home Lending Practices
   • Assignment of Bids
   • Assignments of Rents
   • Assumption
   • Bidding at Sale
   • Bidding Strategies
   • Debt Collection Statutes
   • Deficiency Judgment after Sale
   • Documentary Transfer Tax
   • Due on Sale Clauses
   • Equitable Subrogation
   • Escrow Accounts
   • Escrow Administration
   • Excess Foreclosure Sale Proceeds
   • Fast Track Demolitions
   • Foreign Language Accommodation
   • Hazardous Waste
   • Home Owner Associations
   • Insurance
   • Insurance Losses
   • Interest on Impound Accounts
   • Interest Rate Increases
   • Internet Publication
   • Junior Liens
   • Late Charges
   • Loan Modifications (non-bankruptcy)
   • Loan Satisfaction
   • Manufactured Housing/Mobile Homes
   • Mechanic’s Liens
   • Military Servicemember Requirements
   • Mortgage Insurance Cancellation
   • Mortgagor Request
   • Non-Resident Landlords
   • Non-Sufficient Funds Fees
   • Notice of Default/Acceleration
   • Payoff Statement Requests
   • Predatory Lending
   • Prepayment Penalties
   • Privacy/Info Sharing
   • Property Inspections
   • Property Maintenance and Preservation
   • Record Retention
   • REO Condition Disclosure
   • Resident Office
   • Reverse Mortgage Servicing
   • Rights of Reinstatement
   • Sale of Servicing
   • Short Sales
   • Spousal Signature
   • Super Liens
   • Tax Sale Procedures
   • Taxes
   • Tenant Protections
   • Title Evidence
   • Title Insurance
   • Toll-free Phone Requirements
   • Vacant Property Requirements
   • Water Liens

CH 2: LOAN SATISFACTION AND RECONVEYANCE REQUIREMENTS

   • Introduction
   • State-by-state Review
BACK TO TOP

CH 3: BANKRUPTCY

(Part 1)
   • Introduction
   • The Automatic Stay
   • Chapter 7
   • Chapter 13
   • Chapter 11
   • Abusive Filings
   • Foreclosure Sales, “Reasonably Equivalent Value”
   • Bankruptcy Reform Overview
   • Introduction and Background
   • Effective Date
   • Summary of Effect
   • Analysis of Specific Changes
   • Adoption of a Means Test
   • Debtor Education
   • Increased Filing Requirements
   • Notice to Creditors
   • Discouraging Bankruptcy Abuse
   • Treatment of Secured Claims
   • Valuation
   • Truth in Lending Amendments
   • Miscellaneous Changes to Chapter 13
   • Chapter 11 Cases Filed by Individuals
   • Child Support
   • Consumer Protections
   • Post-Discharge Communications with Debtors
   • Initial Expectations
   • Additional Resources
   • Endnotes

(Part 2)
   • Electronic Developments in the BK Courts
   • Electronic Case Filing
   • Electronic Access to Courts
   • U.S. BK Clerks of Court Contact Information
   • Chapter 13 Trustee Web Access
BACK TO TOP

CH 4: DEFICIENCY RECOVERY

   • Overview
   • State Chart
BACK TO TOP

CH 5: FAIR CREDIT REPORTING ACT

   • Mortgage Servicers as Providers of Information
   • Mortgage Servicers as Users of Consumer Reports
   • Rejection of a Workout by Mortgage Servicer based on a Consumer Credit Report
   • Obtaining Credit Information for Improper Purposes
   • Address Discrepancies
   • Mortgage Servicers as Consumer Reporting Agency
   • When Borrower has Claimed ID Theft
   • Sharing of Mortgage Servicing Information
   • Servicing Loans Involved in BK Proceedings
   • Credit
   • Non-Recourse Loans
   • The Bankruptcy Chapter 7 Discharge
   • The Difference Between Threats and Reporting
   • Civil and Criminal Penalties
   • Regulatory Authority
   • State Fair Credit Laws and Federal Preemption
   • Endnotes
BACK TO TOP

CH 6: FAIR DEBT COLLECTION PRACTICES

   • Background and Scope
   • State Fair Debt Collection Practices Laws
   • State Statutory Authorization
   • State Contacts
   • Excerpts from the Federal FDCPA
   •  § 1692a. Definitions
   •  § 1692b. Acquisition of location information
   •  § 1692c. Communication
   •  § 1692d. Harassment or abuse
   •  § 1692e. False or misleading representations
   •  § 1692f. Unfair practices
   •  § 1692g. Validation of debts
   •  § 1692h. Multiple debts
   •  § 1692i. Legal actions by debt collectors
   •  § 1692j. Furnishing certain deceptive forms
   •  § 1692k. Civil liability
BACK TO TOP

CH 7: SERVICEMEMBERS CIVIL RELIEF ACT

   • Background
   • Purpose
   • Protected Parties
   • Mortgage Foreclosures
   • Interest Rate Reduction
   • Waiver of Rights
   • Tolling of Redemption
   • Penalties
   • Homeownership Counseling & SCRA Disclosure
   • Other Provisions
   • Recommendations
   • Conclusion
BACK TO TOP

CH 8: FANNIE MAE

   • Overview
   • Hope Now Alliance
   • Staffing Levels for Default-Related Activities
   • Required Delinquency Management Actions
   • Introduction of Adverse Action Ntoice (Form 182)
   • Property Inspections (and Property Preservation Matrix)
   • Loss Mitigation Fees
   • Default & Loan Liquidation Reporting
   • Credit Reporting
   • Bankruptcies
   • Commencement and Prosecution of Foreclosure
   • Temporary Suspension of Foreclosure Proceedings
   • Bidding Instructions
   • Insurance Claims on Acquired Properties
   • Foreclosure and Bankruptcy Attorneys
   • Evictions
   • Allowable Fees and Costs
   • Fannie Mae Fee Chart
   • Optimum Foreclosure Time Frames
   • National Property Disposition Center
   • Fannie Mae Offices
BACK TO TOP

CH 9: FREDDIE MAC

   • Commencement of Foreclosure and the Home Affordable Modification Program (HAMP)
   • Servicemembers Civil Relief Act (SCRA)
   • Selecting Counsel or Trustee
   • Foreclosure Bidding
   • Preserving Deficiency Rights
   • Foreclosure & Bankruptcy Time Frames
   • Foreclosure Time Frames
   • Allowable Fees and Expenses
   • Property Preservation
   • Maintenance Allowables
   • Record Retention
   • MERS Membership
   • Disaster Relief Information
   • Credit Reporting
   • Freddie Mac Servicing and REO Regional Office Information
BACK TO TOP

CH 10: HUD INSURED LOANS

(Part 1)
   • HUD History
   • Recent Changes
   • Disaster Resource Information
   • Collection Requirements
   • Default Reporting

(Part 2)
   • HUD Loss Mitigation Programs
   • Tier Ranking
   • HUD’s Neighborhood Watch Program
   • HUD’s Accelerated Claims Disposition Demo
   • HUD Quality Control Program

(Part 3)
   • Commencement of Foreclosure
   • HUD Policy Regarding Mortgage Cramdowns
   • Property Preservation & Post-Endorsement Fees
   • Allowable Foreclosure Attorney Fees
   • HUD Foreclosure Time Frames
   • Foreclosure Time Frame Chart
   • HUD HQ Directory
   • FHA Connection
   • HUD Homeownership Centers & Resource Center
   • Management and Marketing Contractors
   • Process for Mortgagee Appeals
   • HUD Debenture Rates
   • REO Preservation & Protection Cost Schedules
   • Data Codes
BACK TO TOP

CH 11: USDA - RURAL DEVELOPMENT

   • Single Family Housing Guaranteed Loan Program (§ 502)
   • Applicant Eligibility
   • Lender Approval                                                       
   • Standards
   • Approval
   • Information
   • Monthly and Quarterly Default Reporting
   • LINC Training and Resource Library
   • Loss Mitigation
   • Servicing Plan
   • Servicing Early Delinquency Loans
   • Early Intervention
   • Involuntary Inability to Pay
   • Default Counseling
   • Informal Forbearance Plans
   • Borrower’s Ability (Capacity) to Cure
   • Sale of the Property
   • Lender’s Loss Mitigation Actions
   • Loss Mitigation — General Information
   • Default Status of the Loan
   • Owner Occupancy
   • Other Eligibility Factors
   • 90-Day Review
   • Curable Default
   • Noncurable Default
   • Monthly Evaluation
   • Evaluating the Borrower’s Financial Condition
   • Ineligible Borrower
   • Combined Options
   • Property Condition
   • Servicing Plan and Loss Mitigation Checklists
   • Foreclosure
   • Time to Initiate Action
   • Lender Reporting
   • Extension Requests
   • Option Failure
   • Documentation
   • Special Forbearance
   • Special Provisions when the Cause of Default is Unemployment
   • Loan Modification
   • Pre-Foreclosure Sale
   • Deed-in-Lieu of Foreclosure
   • Liquidation
   • Property Disposition Plan (PDP)
   • Loss Claims and Future Recovery
   • Manual & Automated GRH Loss Claim Processes
   • Foreclosure Sale Bids
   • Reimbursement of Attorney and Trustee Fees
   • Acceptable Foreclosure Time Frames
   • USDA Office Directory
   • USDA National Office Staff
   • USDA State Office Staff
BACK TO TOP

CH 12: VETERANS ADMINISTRATION

   • History
   • Loan Administration Redesign
   • VA Loan Electronic Reporting Interface (VALERI)
   • Overview of Changes
   • VALERI Operational Information
   • Servicing Changes under VALERI
   • Loan Servicing
   • Electronic Reporting Requirements
   • Partial Payments
   • Late Charges
   • Prepayments
   • Loss Mitigation
   • Servicing Time Frames and Cutoffs
   • Foreclosure Time Frames
   • Attorney Fees
   • Allowable Attorney Fees and Outsourcing
   • Property Preservation
   • Reimbursement for Expenses/Advances
   • Bidding Instructions
   • Right to Convey Property to the VA
   • Title Documents on Conveyances
   • Other Conveyance Issues
   • Claims under Guaranty
   • Post-Audits
   • Servicer Tier Rankings
   • Refunding
   • Special Requirements for 4600 Repurchase
   • Natural Disasters Resource Information
   • Servicemembers Civil Relief Act (SCRA)
   • WebGIL Application for Servicer Status Inquires
   • Additional Information Sources
   • VA Central Office Staff
BACK TO TOP

CH 13: PRIVATE MORTGAGE INSURANCE

   • Overview
   • Genworth Mortgage Insurance Corp.
   • Mortgage Guaranty Insurance Corp.
   • PMI Mortgage Insurance Co.
   • Radian Guaranty Inc.
   • Republic Mortgage Insurance Co.
   • Triad Guaranty Insurance Corp.
BACK TO TOP

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